Terms & Conditions

We accept all major credit cards, payment through PayPal. No paypal account needed.
Items will be dispatched within 5days of receipt of payment
Items will be packaged and labelled for safe delivery
 
We hope that you fall in love with all our products.  However, we are happy to offer refunds or exchanges should you not be 100% satisfied.
 
Please see our terms and conditions below.
Notify us within 7 working days of returns of receiving the goods by going to the Returns section of the website and filling in the appropriate details.

The customer will be responsible for arranging and payment for the return of goods.  
When returning goods please ensure you have proof of postage as refunds will only be issued on their return.

For the rare occurrence that items arrive damaged, please contact us immediately by going to the Returns section of the website and filling in the appropriate details.
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Errington Reay - Outstanding Handmade Pottery © 2017